Privacy and Data Policy
At Conference Design Pty Ltd, we value your privacy and are committed to protecting your personal information. This Privacy and Data Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
It also explains how we may comply with the General Data Protection Regulation (GDPR) for individuals located in the European Union (EU).
If you are providing personal information on behalf of another individual, you must do so with their consent and inform them of this policy.
Consent to Data Processing
By engaging with us in relation to an event — whether by contacting us via our website, email, or phone; joining a marketing list; submitting a presentation; or completing a registration — you consent to the processing of your personal data in accordance with this policy.
Personal Information We Collect
We may collect personal information including:
- Name, organisation, address, email, and phone number
- Dietary and accessibility requirements
- Payment and billing information (including credit card details)
- IP address, device details, and website usage data
- Other relevant information necessary to deliver our services
How We Collect Personal Information
We collect your information during the course of our business activities:
- When you provide it directly to us (e.g. via forms, emails, phone)
- When you use our website or digital services
- Through third-party services you authorise
Why We Collect and Use Personal Information
We collect and use personal information for the purpose for which it was collected, such as:
- Organise and manage events and related services
- Process registrations, payments, and bookings
- Communicate event updates and respond to enquiries
- Arrange accommodation bookings (when requested)
- Manage logistics and provide onsite support
- Improve our digital platforms and user experience
- Meet our legal and contractual obligations
Disclosure of Personal Information
We will only disclose your information to the extent necessary for the organisation and management of this event. We may disclose your personal information to:
- Our employees and contractors
- Third-party service providers (e.g. IT support, payment processors)
- Accommodation providers (if booked through us)
- Regulatory authorities (if required by law)
- The host organisation that engaged us to manage the event
Our key service providers include:
- Centium Software (event management software, hosted on Microsoft Azure Cloud)
- ANZ Ltd and Stripe Inc (payment processing)
- Accommodation and logistics providers associated with your event
We do not sell or rent personal information to any third party
Websites and Cookies
You are not required to submit personal information to browse our websites. However, our websites use cookies to improve your online experience. Cookies collect metadata such as your IP address, browser type, and time of access. This data is not used to identify individuals and is not shared.
Your browser settings allow you to refuse or accept cookies at any time.
Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, interference, or loss.
In the event of a data breach, we will take prompt steps to mitigate harm and comply with notification obligations under Australian law.
Retention of Personal Information
We retain personal information to meet legal, financial, and business obligations, including tax and reporting requirements.
Review, Update and Deletion of Personal Information
You may request access to or correction of your personal information at any time. We may also accommodate requests to delete personal data, where permitted by law.
Please contact us using the details below. Identity verification may be required.
Processing Data Outside Australia
Your personal information may be processed or stored outside Australia (e.g. in cloud environments). In such cases, we will take reasonable steps to ensure your data is protected in accordance with this policy and applicable privacy laws.
European Union’s General Data Protection Regulation (GDPR)
If you are located in the European Union, we may process your data in compliance with the General Data Protection Regulation (GDPR). This includes:
- Ensuring you have the right to access, correct, or delete your data
- Asking for consent where required
- Providing transparency about data processing and storage
Contact Us
Please contact us if you have any questions regarding your data.
Conference Design Pty Ltd
Level 6, 152 Macquarie Street
Hobart Tasmania 7000
Australia
mail@conferencedesign.com.au